(Last updated: 16.01.2024)
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. We use both session and persistent cookies for the purposes set out below.
We classify cookies in the following categories:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for Websites, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.
These cookies allow us to count visits and traffic sources, so we can measure and understand the useof our site. They help us know which pages are the most and least popular and see how visitors move around the site. For website analytics purposes we use Google Analytics. This also means we share information about the use of our Website with our social media, advertising and analytics partners: for more information see here. The cookies we use do not enable any website visitor to be individually identified and will only be used for website analytics purposes.
Theses cookies are used to measure and understand the key performance indexes of our website to help in delivering a better user experience for visitors.
These cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.
You can opt-out of each cookie category (except strictly necessary cookies) by clicking on the link below.
On our website we provide you with the opportunity to contact us. When doing so you’ll provide us with certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. Personally identifiable information may include, but is not limited to email address, first and last name and any other personal information you include in your message, as well as Usage Data as defined hereinafter.
Usage Data is collected automatically when using the Website. Usage Data may include information such as your device's internet protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our website or when you access the Website by or through a mobile device.
Use of Your Personal Data
We may use Personal Data for the following purposes:
To attend and manage your requests to us;
To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication (subject to additional consent in some jurisdictions);
In case the processing of the data is necessary for the pursuit of our legitimate business interests (including for the delivery and the promotion of our services);
In case the processing is necessary for the performance of a contract you are party to or in order to take steps at your request prior to you entering into a contract;
In case the processing is necessary in order for us to comply with our legal or regulatory obligations or the processing is necessary for the establishment, exercise or defence of legal claims.
Retention of Your Personal Data
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.
Your rights in relation to Personal Data and how to exercise them
Under certain circumstances you have the following rights:
the right to ask us to provide you, or a third party, with copies of the Personal Data we hold about you at any time and to be informed of the contents and origin, verify its accuracy, or else request that such information be supplemented, updated or rectified according to the provisions of local law;
the right to request erasure (“right to be forgotten”), anonymisation or blocking of your Personal Data;
the right to object on legitimate grounds to the processing of your Personal Data. In certain circumstances we may not be able to stop using your Personal Data. If that is the case, we'll let you know and explain why;
and withdrawal of consent – when Personal Data are processed on the basis of consent an individual may withdraw consent at any time.
To exercise such rights and if you have any questions about how we collect, store and use Personal Data, then please contact us at: firstname.lastname@example.org.
Third Party Access to your Personal Data
credit-checking agencies for credit control reasons;
business partners and service providers to enable us to provide our services to you (including external service agencies and other professional advisers such as accountants, auditors and legal advisors).
Transfer of Your Personal Data outside the European Economic Area (EEA)
Your information, including Personal Data, is processed at our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Where necessary, we will enter into standard European Commission approved form model data protection clauses with our external service providers and business partners in relation to services that they may provide that involve processing data from locations outside of the EEA for which we are data controller.
Security of Your Personal Data
We have in place appropriate technical and organisational security measures to protect your Personal Data against unauthorised or unlawful access and/or use, and against accidental loss, damage or destruction. We put in place strict confidentiality agreements (including data protection obligations) with our third party service providers. The security of your Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our website does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 16 (unless a Member State has made provision for a lower age limit - which may be no lower than 13) without verification of parental consent, we take steps to remove that information from our servers. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
While we hope that you will not need to, if you want to complain about our use of Personal Data please send an email detailing your complaint to: email@example.com. You also have the right to lodge a complaint with the relevant supervisory authority: Commission Nationale de l'Informatique et des Libertés, 3 Place de Fontenoy TSA 80715, 75334 PARIS CEDEX 07; Tél : 01 53 73 22 22; online form for complaints: https://www.cnil.fr/fr/plaintes.